AP Exam Terms and Conditions

These Terms and Conditions apply to the 2026 AP Exams. Updated as of March 25, 2026.

You will be bound by these Terms and Conditions as they exist on test day. Visit this page prior to test day to review any updates. Updates will be clearly communicated on this page. 

AP EXAM TERMS AND CONDITIONS  

These Terms and Conditions (“Terms and Conditions” or “Agreement”) are a legal contract between you and College Board (“College Board” or “we”). They set forth important rules and policies you must follow related to taking an Advanced Placement® (“AP”) Exam (“AP Exam”), referred to as a “Test”. Please read them carefully. If you register for the Test on behalf of another (for example, if you are a parent or legal guardian of the test taker), these Terms and Conditions govern both you and the test taker (collectively, “you”). 

IMPORTANT: Any attempt to gain an unfair advantage on the Test—including through cyber or digital methods, disabling security features on your Testing Device, or using unauthorized smart devices—is strictly prohibited and will result in disciplinary measures and consequences, including score cancellation and other sanctions. College Board uses advanced methods to detect and investigate this behavior.

Note: See Section 10 for how disagreements between you and College Board will be handled. 

CONTENTS:

Section 1. Taking the Test 
Section 2. Items You Cannot Bring to the Test 
Section 3. Behaviors That Are Not Allowed 
Section 4. Artificial Intelligence and Authentic Work 
Section 5. Disciplinary Measures, Consequences and Testing Irregularities
Section 6. Privacy 
Section 7. Miscellaneous
Section 8. Policies and Requirements 
Section 9. Intellectual Property Rights 
Section 10. ARBITRATION OF DISPUTES AND CLASS ACTION WAIVER 
Section 11. Governing Law, Venue and Waiver of Jury Trial 
Section 12. LIMITATION OF LIABILITY 
Section 13. DISCLAIMER OF WARRANTIES
Section 14. Severability
Section 15. Restricted Registrations
Section 16. Accessibility of These Terms and Conditions
 

Section 1. Taking the Test

In 2026, AP Exams will be administered in the following formats: (i) paper and pencil, (ii) fully digital, (iii) hybrid digital, and (iv) other. (“Other” within these Terms and Conditions refers to AP Chinese and AP Japanese Exams. These exams are administered on school-owned computers through the AP Chinese and AP Japanese exam application.) 

a. Required Items for Paper and Pencil Testing and Other 

• 2 sharpened No. 2 pencils with erasers. (Students outside the U.S.: bring HB or No. 2 pencils.) 
• 2 pens with black or dark blue ink. 
• A watch that does not have internet access, beep or make noise, or have an alarm. 
• A current government issued or school issued photo ID if you do not attend the school where you are taking the Test. Additional ID may be requested by test centers outside the U.S. 
• For the AP Chinese and AP Japanese Language and Culture Exams (Other): A school-owned and -controlled device with the AP Chinese and AP Japanese exam application installed.  

b. Required Items for Fully Digital Testing

• You’ll need to remember your College Board login information to sign in to Bluebook.
• A testing device that meets College Board’s requirements (“Testing Device”) with sufficient battery charge to enable you to complete the Test. A list of approved testing devices and requirements may be found at bluebook.collegeboard.org/technology/devices/requirements and bluebook.collegeboard.org/students/approved-devices. Testing device and system requirements are subject to change without prior notice to you, and College Board retains sole discretion to block or disable access to Bluebook for reasons of test security.
• If you’re taking a fully digital Test on a tablet or iPad, an external keyboard is required. External keyboards are not permitted for students testing on a laptop. 
• An external mouse is optional.
• Pencils or pens for taking notes on school-provided scratch paper.

• Up to 2 approved calculators with the necessary capabilities if you are taking an AP Exam that allows or requires the use of calculators. Visit apstudents.org/courses to find the calculator policy for your subject. For a list of approved graphing calculators, visit apstudents.org/calculators. 

  Note: For all exams that allow or require calculators, students can use the built-in Desmos calculator through the Bluebook testing application. Note that for Calculus AB, Calculus BC, and Precalculus, Desmos will only be available in the calculator-required parts of the exam. These exams continue to have parts where no calculator is allowed.

   

• A current government issued or school issued photo ID. Additional ID may be requested by test centers outside the U.S. 
• Your SSD Student Accommodations Letter from College Board if you have been approved for testing accommodations by College Board. 

c. Required Items for Hybrid Digital Testing

• You’ll need to remember your College Board login information to sign in to Bluebook.
• A testing device that meets College Board’s requirements (“Testing Device”) with sufficient battery charge to enable you to complete the Test. A list of approved testing devices and requirements may be found at bluebook.collegeboard.org/technology/devices/requirements and bluebook.collegeboard.org/students/approved-devices. Testing device and system requirements are subject to change without prior notice to you, and College Board retains sole discretion to block or disable access to Bluebook for reasons of test security.
• If you’re taking a hybrid digital Test on a tablet or iPad, an external keyboard is recommended but not required. External keyboards are not permitted for students testing on a laptop. 
• An external mouse is optional.
• 2 sharpened No. 2 pencils with erasers. (Students outside the U.S.: bring HB or No. 2 pencils.) 
• 2 pens with black or dark blue ink. 
• A watch that does not have internet access, beep or make noise, or have an alarm. 

• Up to 2 approved calculators with the necessary capabilities if you are taking a Test that allows or requires the use of calculators. Visit apstudents.org/courses to find the calculator policy for your subject. For a list of approved graphing calculators, visit apstudents.org/calculators. 

  Note: For all exams that allow or require calculators, students can use the built-in Desmos calculator through the Bluebook testing application. Note that for Calculus AB, Calculus BC, and Precalculus, Desmos will only be available in the calculator-required parts of the exam. These exams continue to have parts where no calculator is allowed. 

   

• A ruler or straightedge only if you are taking an AP Physics Exam. Protractors are not allowed. 
• A current government issued or school issued photo ID if you do not attend the school where you are taking the Test. Additional ID may be requested by test centers outside the U.S. 
• Your SSD Student Accommodations Letter from College Board if you have been approved for testing accommodations by College Board. 

d. Digital Testing (Fully Digital and Hybrid Digital): Additional Rules

• The Test is taken at a test center and administered on the Bluebook application (“Application”). For most students, the test center is the school that they attend.
• You will be required to download the Application onto your Testing Device. If your Testing Device is managed by your school, a school administrator may have already installed the Application on your Testing Device.
• When you open the Application, you will be required to agree to the Privacy Policy and Use of This App.
• Once in your testing room, follow the instructions provided in the Application and by testing staff.
• You will be required to complete AP Exam check-in on your Testing Device, for which you will first need to connect to the test center’s Wi-Fi network.
• You will also need to confirm your agreement to these Terms and Conditions.
• You will not be able to keep working on a question after time expires.
• You will be able to go backward within a section or part, however you will not be able to go backward to a previous section or part.
• You cannot use any other program or application while the Application is running, and you cannot paste work into the Application from another program or application.
• You must enter your answers in the Application as only answers in the Application can be submitted for scoring. Answer submission may not occur through any other means. 
• Answer submission happens automatically if your Testing Device is connected to the internet when the Test ends. If your answers were successfully submitted, you will see a confirmation screen indicating so. However, if your device is not connected to the internet when the Test ends, you will need to connect to the internet during the submission window and follow the directions in the Application to submit your answers. 
• College Board will score all Tests that have been started, even if a submission is incomplete or a submission error occurs. Follow the provided submission instructions and submit during the submission window to ensure that all of your answers are scored.

Section 2. Items You Cannot Bring to the Test 

You may NOT bring the following items to the Test or access them during breaks:

• Electronic equipment including phones, smartwatches, smart glasses, fitness trackers, wearable technology, cameras, recording or listening devices, or any other type of electronic or communication device (other than your testing device, approved calculator, and any technology where you have an approved testing accommodation). 
• All stylus pens, Apple pens, smart pens, iPad pencils, and other electronic writing instruments.
• Books, reference guides, notes, compasses, protractors, mechanical pencils, pencils that are not No. 2, correction fluid, dictionaries, highlighters, or colored pencils.
• Papers of any kind. Scratch paper and any print materials, including reference information booklets, needed for the Test will be provided by testing staff and collected at the end of the test.
• Watches that beep, make a noise, or have an alarm. 
• Computers or calculators that are not approved. 
• Detachable privacy screens.
• Reference guides, keyboard maps, or other typing instructions.
• Portable listening or recording devices (other than those provided by your School for the AP French, AP German, AP Italian, and AP Spanish Language and Culture Exams, and the AP Music Theory Exam), including headphones, earbuds (wired or wireless), ear plugs, or any in-ear or over-ear audio devices, including those with Bluetooth or noise-canceling capabilities, whether they are powered on or off.
• Bluetooth devices (other than external mice for all digital Tests and external keyboards for digital Tests taken on tablets or iPads).
• Separate timers of any type. 
• Food or drink.
• Clipboards. 
• Weapons or firearms.

Please note that some of the items on the above list may be allowed for students with certain testing accommodations.

IMPORTANT: If you wear glasses or if testing staff suspects you have any item that is not allowed as listed above, testing staff may request to examine such glasses or item to determine compliance with these Terms and Conditions, and you agree to comply with any such requests. You understand and agree that testing staff may prohibit you from testing with such glasses or items in your possession (or on your person) that they suspect enable the ability to capture images, video, or screenshots; access the internet; or communicate in any way with an AI service or any person. 

Section 3. Behaviors That Are Not Allowed

You are NOT allowed to do or attempt to do the following:

• cheat or otherwise obtain an unfair advantage on the Test 
• interfere with, defeat, circumvent, disable, change or bypass any Bluebook security features, device security settings, or device testing or lockdown modes (e.g., Kiosk mode) 
• use or have on your testing device any malware or other software that could be used to capture content and/or facilitate cheating 
• run any application on your Testing Device other than Bluebook or approved technology during the Test 
• copy or record Test questions, memorize questions for the purpose of writing them down later, or take a screenshot during the Test
• access or use any phone or other mobile device during the Test or breaks.
• access or use any digital resource(s) or website(s) during the Test or breaks, including any artificial intelligence tools such as ChatGPT, Photomath, and similar apps 
• fail to turn in or store away a mobile phone by following your test site's process 
• use an answer key or receive information from other people about Test questions 
• discuss or share information about Test questions with others
• talk to or otherwise communicate with others during the Test
• allow anyone to see your Test questions or answers or attempt to see or copy others’ Test questions or answers
• look at notes, electronic devices, textbooks, websites, or any other resources during the Test or during breaks 
• have subject-related information on your clothing, shoes, or body 
• wear a hat or head covering (except when worn for medical or religious reasons; if a hooded garment is worn, the hood must remain down)
• share a calculator with another person
• take a testing device from the testing room or test site during the test or breaks 
• go to a locker at any time during the Test or breaks 
• take the Test for someone else or have someone else take the Test for you 
• provide false information to College Board 
• disturb others during the Test 
• engage in unruly, aggressive, or violent behavior 
• fail to follow these Terms and Conditions or directions given by the testing staff 
• deliberately create fake or multiple College Board student accounts including, without limitation, bot-generated registrations or other registrations created through automated methods 
• obtain improper access to the Test, or a part of the Test, or information about the Test
• refer to, look through, or work on any Test, or Test section, other than during the timed testing period for that Test or Test section
• access any prohibited aids, including prohibited formula sheets and prohibited scratch paper
• leave the testing room, building, or designated break area without permission and/or taking an unapproved extended break
• improperly access any electronic device during testing, except as permitted by the Test instructions
• use testing accommodations not approved by College Board
• remove exam materials from the room, including scratch paper
• bring food or drink into the testing room (unless it is preapproved as an accommodation by College Board)
• plagiarize the work of another student or of published or unpublished sources. 
• fail to follow any of the test administration rules set forth in these Terms and Conditions, the Instructions, the Application, our Exam Security Policies or in other registration materials.

Section 4. Artificial Intelligence and Authentic Work

College Board may use artificial intelligence, machine learning, and other computational methods (collectively, “AI”), including in the development and scoring of tests and for test security purposes. The use of AI is monitored and is designed to help improve efficiency and fairness. 

No part of your Test answers, work, or submission (collectively, "Submissions") may be generated in whole or in part using any AI tools, including but not limited to ChatGPT. Submissions to College Board must be your original work, and your submissions may not include any content (e.g., text, image, graph) that was copied from some other source (“Preexisting Materials”). Any use of preexisting materials in a submission not expressly authorized in this Section 4 is referred to herein as "plagiarism.” College Board uses various methods and services to detect the use of AI and plagiarism in submissions. 

Section 5. Disciplinary Measures, Consequences and Testing Irregularities

For a standardized test to be valid, reliable, fair to all test takers, and useful to colleges and other educational institutions, all test takers must follow the same rules without exception. A test taker who receives a score they did not earn creates a disadvantage for every other test taker and every institution that relies on those scores. Therefore, College Board cannot and will not issue scores it determines to be invalid.

a. Disciplinary Measures and Consequences. 

• Disciplinary Measures. If College Board determines, in its sole discretion, that there is evidence you violated or attempted to violate these Terms and Conditions, we may impose measures (collectively, “Disciplinary Measures”). Disciplinary Measures include, without limitation, the following: deny you admission to the Test;  remove you from the testing room;  stop your Test;  require you to use a College Board–issued testing device; decline to score your Test; withhold or cancel your official scores; and share information with others as set forth in Section 5(d) below. If we impose Disciplinary Measures, we will issue a refund to you (if we have collected payment of the test fee) or we will not invoice you for the test (if we have not yet collected payment of the test fee).
• Consequences. In addition to Disciplinary Measures, if College Board determines, in its sole discretion, that there is substantial evidence you violated or attempted to violate these Terms and Conditions, or if scores from more than one College Board test administration (including SAT®, AP®, or CLEP®) are found invalid, College Board may impose additional consequences (collectively, “Consequences”). Consequences may include, without limitation, prohibiting you from taking future College Board tests including SAT®, AP®, or CLEP®. If we impose Consequences, we will not issue a refund to you (if we have collected payment of the test fee) or we will still invoice you for the test (if we have not yet collected payment of the test fee).  

If we impose Disciplinary Measures or Consequences, we will notify you in writing (via email if an email address is provided by you in Bluebook for this Test). You may submit an Appeal as described in the Appeals section below. You must notify us of your intent to Appeal in writing within 20 business days of your receipt of the email (the “Deadline”) to the following email address: [email protected] (“Notice to Appeal”). 

Special Procedures for California. For domestic test takers, (those with a U.S. address who test in the U.S.) if you take the test in California, in addition to the refund option outlined in Section 5(a)(i), you may be provided with additional options, which, if applicable, will be communicated to you by College Board. 

You will be given these options if, in our sole discretion, there is substantial evidence that you violated these Terms and Conditions. However, if College Board determines there is overwhelming evidence that you have violated these Terms and Conditions, you will not be eligible for these options. 

b. Appeals. If you submit a Notice to Appeal by the Deadline, College Board will notify you of the basis of your Disciplinary Measures and Consequences (if applicable) and provide you an opportunity to respond (your “Appeal”).  If you timely submit your Appeal (by the date specified in College Board’s notification), a senior member of the College Board test security team, who was not involved in the original decision to impose Disciplinary Measures or Consequences, will review your Appeal and render a decision, which will be binding and final.  After that, you can choose to challenge College Board’s decision through arbitration (as described in Section 10 below). 

Important: You must timely Appeal and receive a decision on that Appeal before you can go to arbitration or to small claims court to challenge Disciplinary Measures or Consequences.  If you commence arbitration or go to small claims court before completing the Appeals process, your case will be dismissed.

c. Testing Irregularities. If College Board determines, in its sole discretion, that there has been a testing irregularity (collectively, “Testing Irregularities”), we may choose not to issue you official scores or to cancel your official scores. Testing Irregularities are irregularities in the administration of the Test, which may affect one test taker or groups of test takers. Examples of Testing Irregularities include administrative errors (e.g., using accommodations not approved by College Board or defective equipment), network outages, system errors, and disruptions of testing administrations caused by events such as fire alarms, natural disasters and other emergencies. When Testing Irregularities occur, we may cancel an entire test administration or individual registrations, decline to score all or part of the Test, not issue official scores, or cancel official scores. We may take these steps even if you did not cause or benefit from the Testing Irregularity.  At College Board’s sole discretion, you may receive a refund, which is the only remedy available in such cases. 

d. College Board Sharing Information with Others. We may share the results of test security investigations with others outside of College Board including, without limitation, Disciplinary Measures or Consequences imposed. This includes your school, any score recipient, college, higher education institution or agency, scholarship organization, potential score recipient, government agency in the United States or abroad, parents, legal guardians, or law enforcement. College Board may also share such information with others that have a good reason for knowing the information or who may be able to help College Board in its investigation or who may be conducting their own investigation. College Board may answer questions from any institution to which you submitted a score. If you make public any review, investigation, or decision of College Board, College Board may make public any and all details of such matter.  

e. Test Taker Reporting Violations or Suspicious Behavior. You may confidentially report any suspected violation of these Terms and Conditions, or any suspicion concerning the security of an AP Exam administration, by immediately reporting to the Test Security Hotline at https://forms.collegeboard.org/reportcheating.

Section 6. Privacy

a. Privacy Policies. College Board recognizes the importance of protecting your privacy. Our privacy policies are located at collegeboard.org/privacy-center (“Privacy Policies”) and also available to you under Help on the Application homepage. Privacy Policies are part of these Terms and Conditions. You consent to the collection, use, and disclosure by College Board of your information, including personally identifiable information, described in the Privacy Policies and in these Terms and Conditions. College Board may update its Privacy Policies from time to time, and they are subject to change up to one week prior to your Test date. You are required to review the Privacy Policies located on the College Board website at collegeboard.org/privacy-center prior to each test administration.

b. Your Testing Device and Activity Data.

• Your Testing Device Data: When you download and use the Application, College Board will receive certain information about your Testing Device. This includes things like device type, operating system type and version, applications and processes running on your Testing Device, Internet Protocol (IP) address, screen size and resolution, number of screens, available memory, storage and disk bytes, disk mount, type and size, battery level, and other device-specific information for the purposes described below.
• Activity Data: We also capture and monitor the actions you take in the Application, including your responses, where you click, where you put your mouse on the page, how long you spend on each page, ctrl/alt/delete attempts, and how you navigate through the Exam App.
• Testing Device Data and Activity Data: Your Testing Device Data and Activity Data (collectively, "Data") may be used by College Board to make sure your Testing Device is compatible with the Application, for test security purposes, for test validation and research, and to develop and improve College Board products and services. Data may be disclosed to trusted vendors, but only when they are providing services to College Board, and we may disclose aggregated data (data that is mixed in with other test takers) and de-identified data (data that does not have information to identify you). Data is not sold or licensed to third parties, including without limitation for their marketing purposes or other commercial purposes. We may share Data with your school, district or state education department related to the Test you take on the Application, including any misuse of the Exam App. You will also be asked to type specific sentences in the Application. Neither Data nor those typed sentences are used for biometric identification.

c. State Scholarship Programs. 

• If you’re a resident of the state of Kentucky, College Board automatically sends your Test scores and personally identifiable information to the Kentucky Higher Education Assistance Authority (“KHEAA”). This information is used by KHEAA to consider your eligibility for and award its state scholarship program.

  Opt-out: You can opt out by notifying College Board, in writing, no more than 15 days after the test date, at AP Program, Educational Testing Service, PO Box 6671, Princeton, NJ 08540-6671. Include your full name, mailing address, date of birth, gender, 8-digit AP ID, and your 6-digit high school code number.

   

• If you’re a Florida Department of Education (“Department”) public school student, College Board automatically sends your AP Exam scores and personally identifiable information to the Department. This information is used by the Department to consider your eligibility for and award the Florida Bright Future Scholarship. More information is at https://www.floridabrightfutures.gov/.  

d. Educational Reporting. 

• We send your scores, data from your scores, other information you provide in connection with testing, and certain demographic information to your school and district. In addition, this information may be sent to your state for educational, diagnostic, and/or reporting purposes. (Homeschooled students’ scores won’t be shared with the school that administers the Test). We may also send your scores, grade level, and student ID to the school that placed the Test order on your behalf (provided you are enrolled in a standard section) if that is different from your attending institution.
• When you request that we send your scores to colleges or other organizations as designated by you via your College Board account, we send your scores, certain demographic information, and other information you provide during testing to those colleges and organizations in accordance with apstudents.collegeboard.org/sending-scores. We share with your school and district the names of the organizations you select to send your Test scores. Colleges may use your official score report to determine credit or placement, if applicable. These organizations may also use your information and official score report to send you information about admissions, educational, financial aid, and scholarship opportunities. Being contacted by these organizations does not mean you have been admitted or are eligible for a scholarship or financial aid program. You must submit an application to be considered for admission at a college or university, and complete any steps required by any scholarship programs to be considered for their opportunities.

e. National Recognition Programs. We use the information that you and your school, district, or state provide to us as part of this test and your score(s) on this test to determine and contact you about your potential eligibility for the College Board National Recognition Program. We may share this information and your eligibility and recognition status with your school and district. The College Board National Recognition Program awards academic honors to high-performing students to help them stand out to colleges and celebrate their hard work. For more information, visit bigfuture.collegeboard.org/communities-events/national-recognition-programs.

f. Voluntary Student Search Service (where available). If you are provided an opportunity to opt in to our voluntary Student Search Service (“Search”) and you choose to opt-in, then:

• We will share information about you that you provide to College Board (including without limitation your  name, preferred name, address, gender, email, date of birth, the high school you attend, your expected graduation year, score ranges, information you provide during testing and when using the College Board college planning website, BigFuture) with participating accredited nonprofit colleges and universities (domestic and international), nonprofit scholarship providers, and government agencies administering educational programs (“Education Organizations”). If you opt in to Student Search Service, we may share information that you provided prior to and after opting in to Student Search Service, but we will not share any information until you opt in. 
• Education Organizations may use this information to send you, or your parent/guardian, email and postal mail with information about educational, financial aid, scholarship, and direct admission opportunities. This may include information about non-profit college or university undergraduate institutions, no-cost scholarship and financial aid opportunities that fund non-profit secondary or postsecondary education and/or activities, information about accessing higher education, and offers of direct admissions to non-profit higher education institutions. Education Organizations may only use your information for the purpose of sending you educational and informational messages about the topics listed above. 
• Being contacted by Education Organizations doesn’t mean you have been admitted. You must submit an application to be considered for admission. You must submit required information and complete steps requested by the Education Organization(s) for potential admission, enrollment, scholarships, and/or financial aid. College Board is not involved in any of the selection or decision making by the Education Organizations.
• Education Organizations may pay a license fee to College Board to license (use) your information. College Board uses these license fees to help support its mission-driven work. Students do not pay a fee for Student Search Service.
• Education Organizations (i) may not share your information with others except to their contractors such as direct mail service providers, and (ii) may only keep your information for a limited time period.
• Opt Out: You can opt out of Student Search Service at any time at my.collegeboard.org/profile/privacy, by completing the Your Privacy Choices webform, or by contacting us at [email protected].
• More information on Student Search Service is available at studentsearch.collegeboard.org.

g. Connections. College Board has a separate program called Connections that is offered to schools and school districts and that connects students with information about nonprofit colleges, universities, scholarship organizations, and other nonprofit educational organizations, without disclosure of their personally identifiable information.  Where available, students who take the PSAT/NMSQT, PSAT 10, or the SAT during the school day can opt-in to Connections. You can't opt-in to Connections as part of this Test, but if you have already opted-in to Connections or if you opt-in later, your Test score range is included in the information used to match you to organizations as part of Connections. More information about Connections is available at satsuite.org/bigfutureschool.

Section 7. Miscellaneous

1. In the event of a test security-related concern, public health threat including without limitation an epidemic or pandemic, natural disaster, terrorist act, civil unrest, or other unexpected events or circumstances, College Board may cancel testing for all or a specific group of test takers in its sole discretion.  When this occurs, College Board will notify you in advance, if feasible.
2. For security purposes, including to protect the security and integrity of our tests, College Board may, in its sole discretion, decline to register you or administer a College Board test to you, prevent you from proceeding with a test, or dismiss you from a test or require you to use a College Board testing device. College Board may also cancel your registration.

3. College Board scores the Test in its sole discretion.  If any portion of the Test or any of your submissions are scored by your school or AP Teacher, those scores are final and you may not challenge them in arbitration (under Section 10 below) or otherwise.

4. If you wish to cancel your score, you may follow the instructions at apstudents.collegeboard.org/score-reporting-services/cancel-scores to submit your request. Note that you must cancel your score by June 15 if you do not want your score to be sent to the college, university, or scholarship program you indicated online through the Free Score Sends page at apstudents.collegeboard.org/sending-scores/free-score-send.
5. If College Board determines that you or others may be in danger, we may contact  your parents, your guardians, your high school, law enforcement, and others. We may share information about you, including your personal information, with those we contact. 
6. College Board takes steps to ensure that registration records, answers, and scores are properly managed. In the unlikely event of a problem, College Board will correct the error, if feasible, and may allow a retest for impacted test takers, offer a projected score, or provide a refund of the Test fee. These are your sole remedies in relation to such issues. College Board has sole discretion in deciding whether to score lost or corrupted answers that are eventually recovered.
7. Each College Board contractor is a third-party beneficiary and is entitled to the rights and benefits under this Agreement and may enforce the provisions of this Agreement as if it were a party to this Agreement.
8. College Board is not responsible for providing an internet connection or for internet service interruptions or errors outside of College Board’s control, such as data transmission errors on the public internet. College Board is not responsible for any equipment.
9. College Board is not responsible for personal property.

10. College Board is not responsible if you don't follow directions, steps, instructions, or these rules related to taking the Test. You may be prevented from taking the test or finishing the test. You may also be prevented from taking other College Board assessments in the future. These decisions are in the sole discretion of College Board.

Section 8. Policies and Requirements

1. All College Board policies and requirements (i) referenced in these Terms and Conditions and (ii) relating to registering for the Test located at  apstudents.collegeboard.org/register-for-ap-exams, taking the Test located at apstudents.collegeboard.org/about-ap-exams, and scores located at apstudents.collegeboard.org/about-ap-scores are part of these Terms and Conditions.
2. College Board may update its policies and requirements from time to time and they are subject to change up to one week prior to your test date. You are required to review these prior to each test administration.

Section 9. Intellectual Property Rights

1. All College Board tests, including AP Exams, test-related documents and materials, and test preparation materials (“Test Content”) are copyrighted works owned by College Board and protected by the laws of the United States and other countries. 
2. All software, webpages, algorithms, processes, and technologies, including the Application, through which you access and take the Test, your answers are scored, and the test is secured and proctored, but excluding your device, your internet service provider (ISP) and the public internet, (collectively, the “Test Platform”) belong to College Board and its licensors.  
3. You shall not screenshot or attempt to make any image, copy, or download Test Content or the Test. You shall not attempt to decompile, reverse engineer, or disassemble the Test Platform. 
4. All answers and answer documents you submit including all essay responses, portfolios, and audio or visual work are owned by the College Board, and these may be used by College Board for any purpose, subject to the Privacy Policies located at privacy.collegeboard.org, and in these Terms and Conditions; however, you have independent rights to your scores, including the right to access, retain, and use your scores.

Section 10. ARBITRATION OF DISPUTES AND CLASS ACTION WAIVER

All disputes between you and College Board (each a “party”) that relate in any way to registering for, participating in, or taking the Test, including but not limited to requesting or receiving test accommodations, score reporting, the use of your data, test security issues, and Appeals, will exclusively be resolved in binding arbitration or small claims court. By agreeing to arbitration in accordance with this section, you are waiving your right to have your dispute heard by a judge or jury except as set forth below. 

Either party can seek to have a claim resolved in small claims court if the rules of that court will allow it. Additionally, if the claims asserted in any request or demand for arbitration could have been brought in small claims court, then either you or College Board may elect to have the claims heard in small claims court, rather than in arbitration, at any time before an arbitrator is appointed, by notifying the other party of that election in writing. Any dispute about whether a claim qualifies for small claims court will be resolved by that court and not by an arbitrator. In the event that either party elects to have their claims heard in small claims court, the arbitration proceeding will remain closed unless and until there is a decision by the small claims court that the claim should proceed in arbitration.

All claims that are not decided in small claims court must be resolved through binding, individual arbitration before a single arbitrator. The arbitration will be administered by the American Arbitration Association (“AAA”) under the AAA Consumer Arbitration Rules, supplemented by the AAA Mass Arbitration Supplementary Rules as applicable, in effect at the time a request for arbitration is filed with the AAA. Copies of the AAA Consumer Arbitration Rules and the AAA Mass Arbitration Supplementary Rules are located at adr.org. The arbitrator will have the authority to resolve any dispute regarding the scope or enforceability of these Rules, except only a court can decide claims that a party violated the intellectual property rights of the other party. In addition, only a court can decide issues relating to (a) the pre-arbitration requirements contained in these Rules or (b) the interpretation of the prohibition of class and representative actions contained in these Rules.

Before commencing a small claims court or arbitration proceeding, that party (the "complainant") must provide the other party (the "respondent") with a written notice of dispute that includes the complainant's name and contact information, a detailed description of the dispute, relevant documents, the specific relief sought, and the complainant's physical signature (signature by counsel to the party is not sufficient). If you are the complainant, send the notice of dispute by first class mail, FedEx, or UPS to Legal Department, 225 Liberty Street, New York, NY 10281. Alternatively, you (or your counsel) can send the notice of dispute to [email protected]. A member of College Board’s Legal Department will then contact you (or your counsel) to attempt to resolve the dispute through informal good faith negotiations as described below. College Board will send its notice of dispute to your address as reflected in College Board's records.

Also, before the complainant may commence a small claims court or arbitration proceeding, the parties must attempt to resolve the dispute through informal, good-faith negotiation. If the parties have not resolved the dispute within sixty (60) days of the respondent’s receipt of the written notice of dispute, the parties will mutually schedule a settlement conference which must occur within fourteen (14) days of the completion of the sixty (60) day period, unless otherwise mutually agreed by the parties. Each party must personally appear at the settlement conference (if a party is represented by counsel, their counsel may also participate), and appearances may be made telephonically or by video. If the parties are unable to resolve the dispute at the settlement conference, either party may commence arbitration or file a small claims court proceeding. However, if the complainant did not file a timely Appeal (in accordance with Section 5(a) above), the complainant has waived their rights to challenge Disciplinary Measures and Consequences and any challenges to the same shall be dismissed. The statute of limitations and any filing fee deadlines will be tolled while the parties engage in this informal dispute resolution process. If any aspect of the requirements in this Subsection 10(a) has not been met, a court can enjoin the filing or prosecution of an arbitration or the assessment of any arbitration fees. In addition, unless prohibited by law, the AAA cannot accept or administer an arbitration, nor assess any fees for an arbitration, that has not met the requirements of this Subsection 10(a). If the arbitration is already pending, it must be dismissed.

If the dispute proceeds to arbitration, the complainant must personally attend all arbitration conferences, hearings, and mediations scheduled by the AAA or by an arbitrator or mediator appointed by the AAA. If the complainant is represented by counsel, the complainant’s counsel may also participate, and all participation may be made telephonically or by video except as directed by the arbitrator or mediator. If a complainant fails to personally appear at any conference, hearing or mediation scheduled by the AAA or by an AAA arbitrator or mediator, regardless of whether the complainant’s counsel attends, the arbitrator will administratively close the arbitration proceeding without prejudice, unless the complainant shows good cause as to why the complainant was not able to attend the conference, hearing, or mediation.

This arbitration will be conducted as a documents-only arbitration (i.e., there will be no in-person or telephonic hearing) unless otherwise agreed by the parties or required by the arbitrator. If the parties agree to or the arbitrator requires proceedings, such proceedings should be conducted at a location that is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the parties agree that the proceedings will be conducted via a video or telephonic call or, in the event that face-to-face proceedings are agreed to by the parties or required by the arbitrator, at a location that is reasonably convenient to both parties in accordance with the AAA Consumer Arbitration Rules. The arbitrator may consider rulings in arbitrations involving other individuals, but an arbitrator's rulings will not be binding in proceedings involving different individuals. The existence and content of the arbitration proceedings, including documents and briefs submitted by the parties; any correspondence from the AAA; and correspondence, orders, and awards issued by the arbitrator, will remain strictly confidential and will not be disclosed to any third party without the express written consent from the other party, unless disclosure to the third party is reasonably required in the context of conducting the arbitration proceedings or related court proceedings.

For disputes meeting the definition of “Mass Arbitration” under the AAA Mass Arbitration Supplementary Rules, the parties agree that the dispute is subject to the AAA’s Mass Arbitration Supplementary Rules and the parties agree to the appointment of a Process Arbitrator, except as may otherwise be decided by the arbitrator or the AAA.

The parties agree that the Federal Arbitration Act (“FAA”) 9 U.S.C. § 1 et seq. governs this section, and it is the intent of the parties that the FAA will preempt all State laws to the fullest extent permitted by law.

No arbitration may be maintained as a class or collective action; a party may bring a claim only on their own behalf and cannot seek a relief that would affect other individuals. Unless all parties agree otherwise, the arbitrator will not have the authority to consolidate the claims of more than 1 individual, conduct any class or collective proceeding, make any class or collective award, or make an award to any person or entity not a party to the arbitration, without the express written consent of College Board.

Payment of all filing, administrative, and arbitrator fees and costs will be governed by the AAA's rules. If the arbitrator finds that either the substance of your claim or the relief sought was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b), then College Board may seek applicable fee-shifting.

If the complainant challenges College Board’s decision of an Appeal, the sole issue for the arbitrator to decide is whether College Board acted in good faith and followed the procedures set forth in these Terms and Conditions, and the arbitration will be based only on (i) documents complainant submitted to College Board and (ii) College Board documents, unless otherwise agreed by the parties or required by the arbitrator.

Section 11. Governing Law, Venue and Waiver of Jury Trial

This Agreement shall be governed by the laws of the state of New York without regard to choice or conflict of law principles. All disputes arising from or related to these Terms and Conditions that are not subject to arbitration under Section 10 shall be resolved exclusively in the state and federal courts located in New York County, New York State and each party to this Agreement irrevocably consents to the jurisdiction of such courts. Each Party expressly waives any right to a jury trial in any lawsuit arising from or related to this Agreement.

Section 12. LIMITATION OF LIABILITY

EXCEPT TO THE EXTENT FINALLY DETERMINED TO BE PROHIBITED BY LAW, THE TOTAL LIABILITY OF COLLEGE BOARD TO YOU OR ANYONE CLAIMING BY OR THROUGH YOU OR ON YOUR BEHALF, FOR ANY CLAIMS, LOSSES, COSTS, OR DAMAGES ARISING OUT OF OR RESULTING FROM OR IN ANY WAY RELATED TO COLLEGE BOARD, OR ANY TEST ADMINISTRATION BY COLLEGE BOARD, FROM ANY CAUSE, SHALL NOT EXCEED THE TEST REGISTRATION FEES YOU PAID OR $100.00, WHICHEVER IS GREATER. IN ADDITION, COLLEGE BOARD WILL NOT BE LIABLE IN ANY EVENT FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, EXEMPLARY, OR SPECIAL DAMAGES.

Section 13. DISCLAIMER OF WARRANTIES

COLLEGE BOARD MAKES NO WARRANTIES REGARDING THE AP EXAM, EXAM CONTENT, OR TESTING APPLICATION INCLUDING WITHOUT LIMITATION A WARRANTY THAT THE TESTING EXPERIENCE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ACCEPT THE AP EXAM, EXAM CONTENT, AND TESTING APPLICATION AS IS. 

Section 14. Severability

If any section or part of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the remaining sections or parts will nevertheless continue in full force and effect without being impaired or invalidated in any way and to the extent possible, the invalid, illegal, or unenforceable provision shall be modified so that it is valid, legal, and enforceable and, to the fullest extent, reflects the intention of the parties. 

Section 15. Restricted Registrations

College Board, along with our service providers outside of the U.S., is subject to U.S. economic sanctions, laws, and regulations and is prohibited from providing testing services to, or accepting registrations from, persons residing in certain areas or designated by the U.S. government as Specially Designated Nationals and Blocked Persons (collectively, “Sanctioned Persons”), unless specifically licensed or otherwise authorized by the U.S. government. If a Sanctioned Person attempts to register despite U.S. sanctions that prohibit College Board from doing business with such Sanctioned Person, College Board or a U.S. financial institution may block the registration or payments submitted by or for such Sanctioned Persons. If payment is not blocked, College Board will cancel the registration and may not be able to refund the payment. Please contact AP Customer Service at 888-225-5427 (+1-212-632-1780 internationally) or visit home.treasury.gov/policy-issues/financial-sanctions/sanctions-programs-and-country-information to obtain the current list of sanctioned programs and Sanctioned Persons.

Section 16. Accessibility of These Terms and Conditions

If you have difficulty accessing these Terms and Conditions, including our policies and requirements, please contact AP Customer Service at 888-225-5427 (+1-212-632-1780 internationally) or fill out the AP Services for Students contact form in advance of registering for or taking the Test. We will be happy to provide these Terms and Conditions in an alternative format or assist you in some other manner as reasonably necessary to enable you to access these Terms and Conditions.